Terms & Conditions

GENERAL

The website www.menspa.co.nz is owned and administred by Infinisea™ Creations Limited, trading name MenSpa. Throughout the site, the terms “The Seller”, “we”, “us” and “our” refer to MenSpa.

You can contact MenSpa online at www.menspa.co.nz or by telepone on 0800 842 546 (outside Auckland) or 09 362 0882. Customer service email info@infinisea.co.nz.

 

Please read these Terms & Conditions of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms & Conditions of Service.

These Terms & Conditions of Service apply to all users of the site.

If you do not agree to all the Terms & Conditions of Service, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions of Service. You can review the most current version of the Terms & Conditions of Service at any time on this page. We may modify these Terms & Conditions of Service and change any content of this website at any time. These Terms & Conditions of Service are governed by and will be interpreted in accordance with the law of New Zealand and any disputes relating to these Terms & Conditions of Service will be subject to the exclusive jurisdiction of the Courts of New Zealand.

 

Users outside New Zealand
Our website is operated by us from New Zealand. The information on our website may not be appropriate or available for use in other jurisdictions. If you choose to access our website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

 

 

WEBSITE USE

When you place an order on our website, you are making an offer to buy the goods and/or services. When you place an order you will be required to pay for the goods in New Zealand dollars and provide details that will enable us to fulfil and deliver the goods safely to you or your agent.

 

All images and site content are subject to copyright and you agree not to copy or use any site content for anything other than legitimate use of the site. See INTELLECTUAL PROPERTY RIGHTS later in this document.

 

DELIVERY POLICY

Delivery available only to valid New Zealand addresses. All deliveries must be signed for. Estimated delivery time 1-3 days. Rural delivery may take longer. Shipping to territory other than mainland New Zealand (such as Chatham Islands) may be subject to additional charges that will be negotiated and agreed by email prior to despatch.

The full delivery cost will be displayed at checkout. The delivery company in your area may call you to arrange a delivery time. For tracking or additional information Contact NZ Couriers https://www.nzcouriers.co.nz/contact.html

Charges

Freight FREE over $100.

Flat freight rate $5 for orders under $100 within New Zealand.

 

MenSpa reserves the right to dispatch your order in one or more instalments and will exercise it’s best efforts and endeavours to supply goods by the date requested by the Buyer. If for any reason whatsoever goods are not made available or dispatched on time, the Seller shall not be held liable for damages or consequential losses sustained by the Buyer or any other person. The Seller shall be entitled to supply goods to the Buyer before the time requested by the Buyer.

 

RETURN & REFUND POLICY

You can return item/s purchased online to the MenSpa online store within 14 days of receiving your order.

Contact info@infinisea.co.nz. Or phone on 0800 842 546 (outside Auckland) or 09 362 0882 to arrange return.

Returned goods are subject to the following terms and conditions:

- Item must be in its original purchase condition
- Packaging must be unopened, unused, unmarked and not defaced in any manner.
- Items purchased as part of a set or a multi-item pack must be returned as a whole set.
- This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
- Freight cost associated with the return of the product will not be covered by MenSpa.

 

For products that meet our stated return conditions, you can choose for the product to be exchanged or for a refund via MenSpa Gift Voucher or via original credit card.

 

If the item/s is faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

 

 

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

 

PRODUCTS OR SERVICES  

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited for any reason.

 

INTELLECTUAL PROPERTY RIGHTS

 

All rights pertaining to industrial or intellectual property including but not limited to copyright, patents and trademarks (“the intellectual property rights”) are hereby expressly reserved.

 

The Buyer shall not authorise any copying or breach of the intellectual property rights. All copies of Goods made by the Buyer or the agent of the Buyer in breach of the said intellectual property rights shall be immediately destroyed or surrendered to Seller/Owner of the intellectual property rights. All graphics including pictures, logos, devices and brand marks are subject to copyright. The buyer shall not copy or reproduce graphics on to a website or any advertising material without written permission from the owners of the copyright.

 

The Seller has taken all reasonable precautions to ensure that descriptions and illustrations contained in the site are correct at the time of publication, however, the Seller reserves the right to modify and improve any goods shown. Goods displayed in the site are therefore indicative only of the actual product or Goods that are intended for guidance only.

 

 

ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

For more detail, please review our Returns Policy.

 

THIRD-PARTY LINKS

 

Certain content, products and services available via our Service may include materials from third-parties.

 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

 

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

 

 

ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

 

CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms & Conditions of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions of Service constitutes acceptance of those changes.